Cancellation & Refund Policy for Education

Cancellation & Refund Policy for Education

At Bill Buddy, we aim to offer seamless and secure financial transactions. We understand that there may be times when a cancellation or refund is necessary. This policy outlines how cancellations and refunds are handled to ensure transparency and clarity.

We are committed to providing efficient and secure services for educational offerings. Here’s how our cancellation and refund process works:

Cancellation Policy

  1. Service Cancellation by the Client
    Clients can cancel their educational services by contacting our customer support team at support@billbuddy.live.
    Cancellation requests must be submitted in writing with the client’s account details and the reason for cancellation.
  2. Cancellation by Bill Buddy
    Bill Buddy reserves the right to cancel services if a client violates our Terms of Service or other policies.
    In such cases, no refund will be issued.

Refund Policy

  1. Eligibility for Refunds
    Refunds are only available for unused educational services and must be requested within 30 days of purchase.
    Services that have already been accessed or partially completed are not eligible for refunds.
  2. Requesting a Refund
    To request a refund, please email support@billbuddy.live with your order details and reason for the refund request.
  3. Processing Refunds
    Once we receive your refund request, our team will review it and notify you of the outcome.
    Approved refunds will be processed within 7-10 business days and credited back to your original payment method.
  4. Non-Refundable Services
    Certain services are non-refundable, including:
  • One-time consultation or advisory sessions
  • Customized educational content or courses
  • Digital learning materials that have been downloaded or accessed

Your Rights
You have the right to access, update, or request the deletion of your personal information. If you have concerns or wish to exercise these rights, please contact us.

Contact Us
For any questions or assistance regarding our Refund and Cancellation Policy, please contact us:
Ajmercury Ict Consulting And Solutions Private Limited
No. 07, K No. 08, Shop No. 02,
Ground Floor, Hennur Bande Road,
Byraveshwara Layout, Kalyan Nagar,
Kalyananagar, Bangalore – 560043.
Email: support@billbuddy.live

Thank you for choosing Bill Buddy. We value your trust and are here to assist you.